Recently, I was in the market for a new car. I had just paid off my car and it started to have issues that were becoming more and more expensive. I went online and picked a replacement car to check out. I called the local dealership and set up an appointment for 3:30 on Saturday. My wife and I arrived at 3:15. The salesman was working on another sale. He gave us the keys to the car and let us take it out for a test ride. When we got back, he was still busy. We had to wait. Finally, 25 minutes later, he got to us.
When I make an appointment, I expect the parties involved to keep the schedule. If they cannot, I expect them to let me know. I do not feel like sitting in your waiting room watching TV.
If someone walks into my office without an appointment and I have a meeting coming up, I let them know when I will leave to address my schedule and arrange a time to continue our impromptu session. I do not want to keep people waiting because I am trying to make everyone happy. It never works.
Keep you appointments, Keep your word.
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